What to Prepare for a CCTV Installation Quotation
Camera quantity alone does not define a CCTV system. Preparing the property layout, coverage priorities and recording requirements helps IGTS discuss installation, upgrades or maintenance with a clearer scope.
Describe the property and objective
Tell us the property type and the areas you need to review, such as entrances, reception, vehicle access or storage. Explain whether the objective is general monitoring, activity review or a specific operational concern. Avoid sharing sensitive security layouts through public channels.
Prepare a layout or non-sensitive site photos
An approximate layout helps discuss camera positions, cable routes, the recorder location and access for installation. Identify outdoor exposure and difficult lighting conditions. Final camera selection and placement need a site-specific review.
Discuss recording and viewing requirements
Explain who needs authorised viewing access, whether local or supported remote viewing is required, and the recording objective. Storage depends on the selected cameras, compression, recording settings and retention requirement; there is no single disk size suitable for every project.
Check power, cabling and network information
For an existing system, note the recorder model, camera count and known faults if available. Let the team know about existing cable routes, network switches and power availability. Equipment compatibility and cable condition should be assessed before assuming that existing parts can be reused.
Separate new installation from fault repair
For repair enquiries, explain whether the problem affects live images, recording, playback, one camera or all cameras. Never share passwords, verification codes or remote-access credentials in the inquiry description or attached images.
Identify compliance requirements early
Some Dubai premises have specific CCTV compliance requirements. Tell the team the property use and any requirements already supplied by the relevant authority or building management. Use the separate SIRA-related service page for compliance-focused discussions; this guide does not promise approval or replace project-specific requirements.
Ask for an itemised scope and handover
Request clarity on cameras, recording equipment, storage, cabling, installation, testing, authorised viewing setup and exclusions. Discuss maintenance separately so the agreed inspection scope, reporting and parts responsibilities are clear.
Submit the inquiry
Send a short requirement through the existing inquiry form. Email and location sharing are optional. Where helpful, attach up to three pictures or a video up to 15 seconds. Avoid including people or confidential security details in attachments.